CryptoSwap ("we", "us", or "our") operates the website at cryptoswap.co. This Privacy Policy explains how we collect, use, and protect your information when you use our platform.
1. Information We Collect
When you use CryptoSwap, we may collect the following information:
- Technical data: IP address, browser type and version, operating system, device timezone, and preferred language. This data is required by our exchange partners for compliance purposes and is transmitted with each transaction request.
- Transaction data: Cryptocurrency amounts, wallet addresses you provide, and selected token pairs. We do not store private keys or seed phrases.
- Usage data: Pages visited, features used, and time spent on the platform, collected through standard web analytics.
2. How We Use Your Information
- To process cryptocurrency exchange requests through our third-party exchange partners
- To comply with anti-financial crime regulations as required by our exchange partners' terms
- To improve the performance and usability of our platform
- To detect and prevent fraudulent activity
3. Third-Party Services
CryptoSwap uses the following third-party services to operate:
- Exchange partners — provide exchange infrastructure. When you create an exchange, your IP address, browser details, wallet address, and transaction data are shared with our exchange partners in accordance with their respective terms of use and privacy policies.
- Payment providers (Mercuryo, MoonPay, Transak, Banxa, Topper, Sardine, Stripe, Guardian) — if you choose to buy crypto with a card, you will be redirected to or interact with your selected provider, who has their own privacy policy.
4. Cookies
CryptoSwap uses minimal cookies necessary for the website to function. We do not use advertising or tracking cookies. You can disable cookies in your browser settings without affecting core functionality.
5. Data Retention
We retain transaction-related data only as long as required to fulfil the exchange and meet any applicable legal obligations. Technical and usage data is retained for a maximum of 12 months.
6. Your Rights
Depending on your location, you may have rights to access, correct, or request deletion of your personal data. To exercise these rights, contact us at privacy@cryptoswap.co.
7. Security
We implement industry-standard security measures to protect your data. However, no internet transmission is 100% secure and we cannot guarantee absolute security.
8. Children
CryptoSwap is not intended for users under 18 years of age. We do not knowingly collect data from minors.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify users of material changes by updating the date at the top of this page.
10. Contact
For privacy-related questions, please contact us at privacy@cryptoswap.co.